ITSL provides long-term support services for our AV projects
Every AV project is an investment for you or your business. Being able to use your AV equipment for as long as possible will provide you with the best return on investment. This is why ITSL provides professional AV support services.
Your AV project is finished!
What comes next?
Your brand new hardware has been installed. All the finishing touches have been completed. Software is up and running. Everything has been tested and your staff has been trained.
What follows after that?
After an AV project has been completed by ITSL our clients can utilise our Support and Maintenance services. This is the final stage of every AV project that ITSL completes and it will last as long as you remain our client.
Why is AV maintenance so important?
The more you can use your AV hardware without having to replace it the more return on investment you will get out of your solutions.
At ITSL we want to make sure that our clients get the best value for their money and this is why we focus on the importance of maintenance and support.
What is included in ITSL’s support and maintenance service?
To help our clients with any issues they may have with their equipment ITSL’s support services comprises several different sub-services that are included:
Regular system health checks and audits
Over time small issues in your AV system can grow into big problems that require complicated fixes or even swapping broken parts. This is why regular maintenance helps you catch and resolve issues on time.
Telephone and Online support
If you have noticed anything wrong with your AV hardware or software don’t hesitate to call us and request assistance. We will send a crew of professionals ASAP
Scheduled Preventive Maintenance
Every piece of AV equipment has a lifespan. After a certain period of working hours hardware should be replaced. With our Preventive Maintenance we will perform scheduled visits to replace parts or equipment that are reaching the end of their lifespan.
Software Maintenance and Updates
Software updates are a great way for AV manufacturers to provide new features and important security updates to end users. With our Maintenance service all your software will be updated regularly.