A deeper look into the tech that powers the video meetings of offices around the UK

Video Conferencing Technology

What is Video Conferencing Tech?

Video Conferencing technology also called Office AV or Video Call tech refers to the solution that an office, co-working space or meeting room uses to enable it’s users to have video meetings with people who aren’t in the same room as them.

A video conferencing solution can be as simple as a computer, webcam, microphone, and the software used for long distance meetings. However, the average setup you find in most office spaces features a couple of more components. 

The most important features of a Video conferencing solution are the easy-of-use for the end user and the quality of conferencing. The technology should enable better communication with remote teams and flexibility between on-site work and work from home.


Where is Video Conferencing used?

Unlike other AV technologies Video Conferencing can be used in a variety of industries. As long as a company has the need for remote communication. Most of the time examples are given with corporate clients that utilise AV office solutions or co-working spaces that provide meeting rooms and huddle spaces to renters but any industry can benefit from the advancements in AV conferencing technology.

How does Video Conferencing work?

Video conferencing solutions use a couple of different hardware pieces to function. Some of them are hidden in the back end and the end user rarely has to touch them and some are used by the end user on a daily basis.
We will focus on the user facing hardware and quickly go over the back-end hardware.

User facing hardware


The centerpiece of every Video Conferencing solution is the Monitor used. This enables users to see each other and this is the place where presentations are being presented and information is being displayed. Some office AV solutions can feature multi monitor setups that enable users to see both the presenter and presentation. This is often a preferred option since it adds to the feeling that remote team members are right there in the room.


Microphones enable all participants to hear each other with the party that is not there. The microphone setup is largely dependent on the acoustics and the way the room is set up. Most conference solutions employ a single omnidirectional microphone that can detect sound coming from multiple sources or a large number of unidirectional microphones that are setup in a way so that they detect sound from every participant.

Control Panel

The control panel is usually a tablet that the user in the meeting room uses to easily control the entire meeting. The touchscreen interface gives options to the user to manage some of the basic settings like sound levels, muting and speaker levels.
Most control panels also allow one button meeting joining and the ability for the user to wirelessly connect and present information. This alleviates the users from having to search for meeting links and entering passwords.

Management systems

When multiple teams start using the same meeting room it can be very difficult to properly organise different teams. With improper organisation you can hurt your bottom line. Meeting room management systems allow teams to quickly view the occupancy of the room and allow users to book the room on the fly.
Management systems are a great way to distribute the occupancy load and ensure that your teams always have a place to meet.

Back-end hardware

Up until now we’ve mainly focused on the hardware that the users will be using.
To keep everything working there are a number of hardware pieces functioning behind the scenes.
These devices include network switches, sound processors and other devices. To give you a good idea of everything that happens behind the scenes, here is a diagram of AV conference equipment provided by AMX, an AV hardware company.


Full AV video conferencing solution diagram

                         Source: HARMAN Application Brief Corporate Web Conferencing


Case Studies