Case Study: Electricity North West Ltd

Electricity North West Ltd owns one of the fourteen original regulated electricity distribution networks. Electricity North West Ltd currently has 13,127 km of overhead lines, 43,136 km of underground cables, and 33,822 transformers serving over 2.3 million customers in the North West of England, they also operate, maintain, construct and repair these assets.


Due to expansion Electricity North West required to move premises into larger offices, they required a suite of meeting rooms and a split boardroom to be equipped with audio and video capabilities with reception requiring a digital display to ensure up to date information was being displayed for staff and visitors. ITSL Group were selected to provide the AV solution for the new building during the refurbishment, the proposal development was particularly challenging due to the regulated nature of the business.


ITSL Group delivered seven meeting rooms in total utilising the allocated budget biased to where it was needed most. The smaller meeting rooms received straight forward 32” LCD displays with Kramer priority switches to allow simple switching when a laptop input was required over the in-house PC, the interfacing was via custom input plates manufactured by ITSL. The split boardroom was configured to be a dual purpose space, both rooms required their own large format displays and control system but when the room is opened we enabled an intuitive switch so if the user requires video the added option is available for the recessed projector and projector screen. The audio is zoned between the two rooms so when the 2nd room is joined the audio system becomes one single zone from the designated input device.
The reception required a commercial LCD to enable the OneLan signage product to operate effectively, the OneLan digital signage controller is updated by the ENW marketing team and displays up to the minute company information and relevant news.



  • 4 x 50” Panasonic Plasma Display
  • 4 x 32” Panasonic LCD Display
  • 1 x NEC 52” Thin Bezel LCD Display
  • 1 x Crestron TPS-6X Touch Panel
  • 1 x Crestron AV2 AV Processor
  • 1 x DBX Zone Pro DSP
  • 1 x Australian Monitor AMIS250
  • 1 x OneLan Century Digital Signage Unit


How will ITSL work with you?

We at ITSL believe in simple, time-tested and robust working principles. The way we work with clients is simple and straightforward. Our projects are divided into 4 main stages.


This is the initial stage of every AV project. Here our aim is to meet our clients and talk about their needs and the final results they want to achieve.


During this stage, our experts will design the solution for our clients and present it to them in a clear and easy to understand manner.


Once the design is approved ITSL will take care of contacting suppliers and ensure that every piece of hardware is ready for the project at the most cost efficient price.


Installation is when everything starts coming together. Our qualified engineers will work on-site with you to ensure that everything is to spec.


Before the launch of an AV solution, we run extensive QA to ensure that everything works as intended.


After we’ve finalised the AV project and the hardware is ready to go live we will take care of training all of the staff that will operate it.


AV hardware runs best when it’s properly maintained. ITSL will provide scheduled maintenance on both the hardware and the software.


Even after the work has been completed our clients can still rely on ITSL to take care of any problems on the equipment whenever the need arises.

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