Case Study: Ricoh UK Ltd
As one of the largest IT companies in the world Ricoh’s reputation as the total printing solutions provider is becoming well established, the company is one of the world’s leading innovators of office equipment technology with a research and development programme delivered first digital copier. Founded in 1936 in Tokyo, Japan, Ricoh began with a passion to provide sustainable innovation-driven printing products today their global network provides complete outsourcing, managed print services and high level production printing.
- 9 x 42” Panasonic Plasma Display
- 2 x 65” Panasonic Plasma Displays
- 2 x Lifesize Express 220 Video Conferencing Systems
- 4 x Crestron TPS-4L Touch Panel
- 2 x Crestron TPS-6X Wireless Touch Panel
- 2 x Crestron AV2 AV Processors
- 1 x Symetrix Jupiter DSP
- 1 x Adder 8×16 Custom KVM Matrix
- 1 x Kramer 16×16 RGBHV Matrix
How will ITSL work with you?
We at ITSL believe in simple, time-tested and robust working principles. The way we work with clients is simple and straightforward. Our projects are divided into 4 main stages.
This is the initial stage of every AV project. Here our aim is to meet our clients and talk about their needs and the final results they want to achieve.
During this stage, our experts will design the solution for our clients and present it to them in a clear and easy to understand manner.
Once the design is approved ITSL will take care of contacting suppliers and ensure that every piece of hardware is ready for the project at the most cost efficient price.
Installation is when everything starts coming together. Our qualified engineers will work on-site with you to ensure that everything is to spec.
Before the launch of an AV solution, we run extensive QA to ensure that everything works as intended.
After we’ve finalised the AV project and the hardware is ready to go live we will take care of training all of the staff that will operate it.
AV hardware runs best when it’s properly maintained. ITSL will provide scheduled maintenance on both the hardware and the software.
Even after the work has been completed our clients can still rely on ITSL to take care of any problems on the equipment whenever the need arises.