Remote Support

Minimising response time to bring an additional level of audiovisual service to the table

At ITSL, we design our systems to be remotely supported. Complementary to on-site engineering, ITSL’s remote support is a vital part of its diverse range of services. Whether a fault has been reported by telephone, on the web or by a client using a touch panel help facility, our efficient remote support services enable us to respond to your call immediately over the internet.

ITSL’s Remote Support equates to saving time and maintaining optimal service availability

With services ranging from active system monitoring to remote configuration and programming, our team goes out of its way to make sure you and your IT department remains focused on their core responsibilities. We take a proactive approach to keep your systems up and running. Our remote support service allows us to remotely and rapidly resolve niggles before they turn into issues.

Team ITSL boasts the best of technical ability and is on a mission to deliver the best customer service in the industry. Our team of dedicated engineers has solid expertise in Crestron, AMX, Extron, Kramer, LifeSize, Cisco and Polycom platforms. For all your AV and communication needs, we are the professionals you can count on!

Help is always at your fingertips with ITSL’s Remote Support. Get in touch with us to begin your journey of AV and video conferencing solutions!

Case Studies